BFG iTech
All-in-one CRM for US small business

One place.
Every customer.
Zero chaos.

Drive more customers through digital. Sales, marketing, AI and automation in one platform - so you stop duct-taping ten tools together and start growing.

Small business owner managing customers in BFG iTech CRM

Trusted by industry leaders

yelp
yelp
Built for your industry

Ready-made for 16+ business types

01

Dental

Fill chairs with automated recalls and reminders.

02

Attorney

Capture every case inquiry and book consults fast.

03

Real Estate

Follow up with every buyer and seller lead instantly.

04

Home Services

Missed-call text back so no job slips away.

05

Medical Spa

Online booking, deposits and review requests.

06

Auto Dealer

Turn web leads into test drives with SMS follow-up.

07

Gym

Convert trials into members with nurture sequences.

08

Chiropractor

Keep patients on plan with reminders and rebooking.

09

Beauty Salon

Fewer no-shows, more 5-star reviews.

10

Hair Salon

24/7 booking and automatic rebook nudges.

11

Coaching

Funnels, courses and payments in one place.

12

Mortgage Loan

Nurture long sales cycles on autopilot.

13

Restaurant

Grow repeat guests with SMS and email offers.

14

Solar

Qualify leads and book site visits automatically.

15

Pest Control

Recurring service reminders and easy payments.

16

Transportation

Quotes, dispatch requests and follow-ups tracked.

Stop paying for 10 tools

You're paying $1,000+ a month for what costs $149.

We bring everything you need to solve your business problems into one place - one login, one bill.

You save every year
$0
Email marketing$99/mo
Website builder$29/mo
SMS marketing$99/mo
Unlimited sales funnels$99/mo
Call tracking$95/mo
Booking & appointments$29/mo
CRM & pipeline management$99/mo
Tracking & analytics$49/mo
Courses / products$159/mo
Reputation management$299/mo
Separately$1,056+/mo
01

Want to get more customers?

Learn the exact strategies the most successful digital marketers use to win customers online - so you never waste another dollar on guesswork.

02

Want to keep clients longer?

Keep every tool in one place, save a fortune and streamline delivery, so your team can focus on keeping customers happy.

03

Want to scale your business?

Connect with successful business owners who help you close more deals and offer more services as you grow.

The business engine

Capture. Nurture. Close. Without the duct tape.

01

Capture

Landing pages, surveys, forms, calendars, an inbound phone system and more pull leads in from every channel.

02

Nurture

Automatically message leads via voicemail drops, calls, SMS, email, Facebook Messenger and Instagram.

03

Close

Collect payments, book appointments and track every dollar with built-in analytics.

What's new

Meet your AI employee.

Add the optional AI Employee and it answers calls, replies to messages, follows up with leads and helps you respond to reviews - while you run your business.

AI add-on

AI Employee

An optional AI team member that works 24/7.

  • Voice AI answers inbound calls and can book appointments
  • Conversation AI replies on SMS, web chat, Facebook & Instagram
  • Reviews AI drafts on-brand replies to reviews
  • Content AI drafts emails, posts, blogs and funnel copy
  • Workflow AI helps build automations from plain English
Inbox

One unified inbox

Every conversation, one screen.

  • SMS, email, calls and voicemail
  • WhatsApp, Facebook Messenger, Instagram DMs
  • Website live chat widget
  • Team assignment, internal notes and mobile app
Automate

Workflows that work for you

Set it once, it runs forever.

  • Missed-call text-back - every missed caller gets a text
  • Drag-and-drop automation builder with triggers and actions
  • Appointment reminders and no-show follow-ups
  • Lead scoring, tagging and smart lists
Reputation

5-star reputation

Turn happy customers into your best marketing.

  • Automatic review requests by SMS and email
  • Google & Facebook reviews in one place
  • Google Business Profile management
  • Review widgets for your website
Payments

Get paid faster

Money in the bank, not stuck in invoices.

  • Invoices, estimates and text-to-pay links
  • Estimates customers can pay on acceptance
  • Subscriptions, payment plans and coupons
  • Proposals, contracts and e-signatures
  • Stripe, PayPal, Authorize.net, QuickBooks
Marketing

Marketing on autopilot

Reach customers where they already are.

  • Email and SMS campaigns with templates
  • Social planner to schedule posts across major networks
  • Google & Facebook ads reporting with attribution
  • Trigger links to track clicks
Web

Websites, funnels & more

Everything you need to sell online.

  • Websites, funnels and blogs
  • Forms, surveys and quizzes
  • Online store and order forms
  • Booking calendars for teams and rooms
Community

Courses & communities

Deliver value, build loyalty.

  • Courses with unlimited video hosting
  • Private communities and groups
  • Drip content for students
  • Free and paid offers
Mobile

Run it from your phone

Your business in your pocket.

  • Mobile app for chats, calls and pipelines
  • Business phone numbers and call tracking
  • Call recording and reporting
  • Custom dashboards and reports
Business owner replying to customers from the mobile app
Get started

Your next customer is texting you right now.

Answer faster, book more and get paid sooner - all from one app. Try every feature free for 14 days, $0 due today.

Free AI growth plan

Tell us about your business. Get your plan in 30 seconds.

Our AI advisor recommends the CRM features that fit your goals and maps out your first automated workflow.

Free - a quick sign-up keeps the advisor bot-free.

Your personalized feature list and step-by-step workflow will appear here.

/01

Capture new leads

A full page builder for websites, funnels and landing pages - built in.

Websites, funnels & landing pages

Build complete sites with custom menus and high-converting landing pages in one place.

Drag & drop surveys and forms

Capture leads with forms and surveys - on our pages or embedded on your own site.

Online appointment scheduling

Our own calendar app turns visitors into booked appointments in one simple flow.

/02

Nurture leads into customers

What happens after the lead is captured is where the money is made.

Custom follow-up campaigns

Automated multi-channel follow-ups that get real replies from your leads.

Multi-channel campaigns

Phone, voicemail drops, SMS/MMS, email and Facebook Messenger from one builder.

Two-way chat on any device

Our mobile app lets you reply to leads from anywhere.

/03

Fully automated booking

Leads book themselves onto your calendar - without you lifting a finger.

Automated nurture conversations

Text conversations that end in booked appointments with zero human effort.

Fully custom messaging

Shape every message with the campaign builder.

AI built in

Artificial intelligence and machine learning run the conversation for you.

/04

Membership areas & courses

Build a thriving community for your customers or your own team.

Full course management

Unlimited video hosting and unlimited students.

Free and paid courses

Sell courses or give them away as lead magnets.

Unlimited everything

Unlimited users, offers and products - for clients or employee training.

/05

Close more deals

See every deal, get paid faster and know what's working.

Pipeline management

See exactly which stage every lead is in.

Collect payments

Stripe-powered payments on websites, funnels and at booking.

Analytics in one place

One dashboard showing leads and revenue at every stage.

Fewer

manual follow-ups thanks to automated reminders and campaigns

24/7

lead capture with booking pages, chat and missed-call text back

$900+

saved monthly by replacing 10 separate tools

1

login, one bill, one place for your whole business

Best pricing plans

Pick the plan that fits your business.

Starter

Up to 5 users

$49.99 / month

+ $99 one-time setup (optional)

  • Launchpad & dashboardA guided start screen to connect your phone, email and social accounts, plus a dashboard with leads, revenue and appointments at a glance.
  • Conversations: SMS, MMS, Messenger, Instagram, email, call trackingEvery customer message - text, email, Facebook, Instagram and calls - in one shared inbox your team can reply from.
  • Calendars, scheduling & remindersBooking pages customers can self-schedule on, with automatic text and email reminders to cut no-shows.
  • Contacts, tags, smart lists, import/exportOne record per customer with full history. Tag and filter into smart lists, import from CSV and export anytime.
  • Pipelines, sales, project & task managementDrag deals through custom stages, assign tasks and see exactly where every lead stands.
  • Payments: invoices, orders, subscriptions, products, couponsSend invoices and text-to-pay links, sell products, run recurring subscriptions and offer coupons.
  • Funnel builder & templatesDrag-and-drop landing pages and multi-step funnels with ready-made templates.
  • Google & Facebook ads reportingSee ad spend, leads and cost per lead from Google and Facebook in one report.
What's included in setup?
  • Business profile setup
  • User permissions
  • Basic pipeline
  • Calendar setup
  • Basic integrations
  • One phone number
  • Email (SMTP) setup
  • CRM video orientation (up to 1 hour)

Medium

Unlimited users

$99.99 / month

+ $199 one-time setup (optional)

  • Everything in StarterAll Starter features are included.
  • All-in-one communicationsCalls, texts, email and social messaging with unlimited team members.
  • Automated booking notificationsConfirmations, reminders and follow-ups sent automatically for every appointment.
  • Campaign builder: SMS & email campaignsDesign and schedule email and SMS campaigns to segments of your contacts.
  • Workflow automationsBuild trigger-and-action automations - follow-ups, missed-call text back, review requests and more.
  • Websites, blogs, forms, surveys, chat widgetBuild your full website and blog, capture leads with forms and surveys, and chat with visitors live.
  • Reputation managementAutomatically ask happy customers for Google reviews and reply to reviews in one place.
What's included in setup?
  • Business profile setup
  • User permissions
  • Basic pipeline
  • Review request templates
  • Calendar & booking setup
  • Standard integrations
  • Up to 5 phone numbers
  • Email (SMTP), trigger links, Facebook forms mapping
  • CRM video orientation (up to 1 hour)

Pro

Most complete

Unlimited users

$149.99 / month

+ $399 one-time setup (optional)

  • Everything in MediumAll Medium features are included.
  • Memberships & coursesHost courses and private communities with free or paid access.
  • API access & advanced integrationsConnect your other tools through the API, webhooks and native integrations.
  • Reviews management, requests & listingsReview requests, review widgets and business listing management.
  • Attribution, call & agent reportingSee which source produced each lead and how your calls and team perform.
  • Industry snapshot templatesPre-built pipelines, funnels and automations for your industry, ready to switch on.
  • Help libraryStep-by-step guides and videos for every feature.
What's included in setup?
  • Business profile setup
  • User permissions
  • Basic pipeline
  • Review request templates
  • Calendar & booking setup
  • Advanced integrations
  • Social planner setup
  • Unlimited phone numbers
  • Domains, triggers, campaign templates, custom fields
  • Unsubscribe page + CRM video orientation
Usage pricing

Your plan is the account. You only pay for what you send.

01
Your plan

A flat monthly fee for the account: CRM, pipelines, calendars, websites, automations and every feature in your plan.

02
Your wallet

Calls, texts and emails are paid from a prepaid balance. Top up from $10 and set auto-recharge so nothing stops.

03
No markup surprises

You see every charge in your account in real time. No contracts, no minimums.

Estimate your monthly bill
Outbound calls
$0.028 / min · Calls you make from the CRM phone or app.
300 mins
$8.40
Inbound calls
$0.017 / min · Calls customers make to your business number.
300 mins
$5.10
Text messages (SMS)
$0.017 / segment · 1 segment = up to 160 characters. Reminders, missed-call text back, campaigns.
1,000 segments
$16.60
Emails
$0.0014 / email · Campaigns, follow-ups and automated emails. 1,000 emails ≈ $1.40.
5,000 emails
$7.00
WhatsApp
$0.148 / conversation · Business conversations on WhatsApp.
0 conversations
$0.00
Premium automation steps
$0.02 / run · Advanced workflow actions such as webhooks and custom code.
0 runs
$0.00
Other pay-as-you-go services
Email verification
$0.005 / email

Cleans bad addresses before you send, protecting your sender reputation.

Reviews AI
$0.02 / reply

AI-written replies to your Google reviews. Optional add-on.

Content AI
$0.18 / 1k words · $0.12 / image

Posts, emails and images written by AI. Optional add-on.

AI in automations
$1.20 in · $4.80 out / 750k words

AI steps inside workflows. Most businesses spend cents a month.

AI agents
$0.50 / 750k tokens

Custom AI assistants built in Agent Studio. Optional add-on.

Domain purchase
$20 / domain / year

Buy a website domain right inside your account.

Why emails cost a fraction of a cent

Gmail is for conversations. Marketing needs a real sending system.

Built for volume

Gmail and Google Workspace cap you at about 500-2,000 emails a day and can suspend accounts for bulk sending. Our email system sends thousands per hour.

Lands in the inbox

Dedicated sending setup (SPF, DKIM, DMARC) on your own domain, with bounce and spam handling that keeps your main mailbox safe.

Tracked and automated

Opens, clicks and replies feed straight into each contact, triggering the next follow-up automatically.

Costs cents

About $1.40 per 1,000 emails. Most marketing email tools charge $50-$100+ a month for the same list.

FAQ

Questions, answered.

Yes - every plan starts with a 14-day free trial so you can see results before you pay.